Refund Policy
Understand SkillsRise refund rules for online course purchases, duplicate payments and course access issues.
Last updated: 16 July 2026. This policy explains refund handling for SkillsRise online courses.
1. Digital Course Purchase
SkillsRise courses are digital learning products. Once course access is activated, lessons, assessment and certificate features may become available immediately.
2. Refund Eligibility
A refund may be considered only when payment is successful but course access is not activated due to a technical issue, duplicate payment, or wrong course activation caused by system error.
3. Non-Refundable Cases
- Course has already been accessed or completed.
- Certificate has already been generated or downloaded.
- Learner changed their mind after accessing course content.
- Incorrect details were submitted by the learner during registration.
4. Duplicate Payment
If duplicate payment is confirmed, SkillsRise will verify the transaction and process a suitable refund or course adjustment.
5. Refund Request Process
To request support, contact us with your registered name, mobile number, course name, payment date and transaction reference.
6. Processing Time
Approved refunds may take 7–10 working days depending on payment gateway, bank or UPI settlement timelines.
7. Contact
Email support@skillsrise.in or WhatsApp +91 9776167101.